At Wilkins Ads, we are committed to delivering your bathroom sinks safely and promptly. Our Shipping & Delivery Policy outlines all the important details you need to know before placing your order.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

We work with reliable courier services to ensure timely and safe delivery. You will receive a tracking number once your order is shipped.

Standard Shipping: 5–10 business days
Expedited Shipping: 2–5 business days (if available at checkout)

Please note that delivery times may vary depending on your location and chosen shipping method.

3. Shipping Charges

Shipping costs are calculated at checkout based on the destination and selected shipping method. Occasionally, we may offer free shipping promotions on selected items or order totals.

4. Delivery Locations

We currently ship to all U.S. states. At this time, we do not offer international shipping. If you are outside the U.S. and wish to place an order, please contact our support team for assistance.

5. Order Tracking

Once your order has shipped, you will receive an email with a tracking number and instructions to track your package online. If you don’t receive your tracking details within 3 days of placing your order, please contact us.

6. Delayed or Lost Shipments

While we aim for timely delivery, delays may occur due to weather, holidays, or carrier issues. If your order is significantly delayed or marked as delivered but not received, please contact us promptly so we can investigate.

7. Damaged or Missing Items

If your package arrives damaged or with missing items, notify us within 48 hours of delivery. Please include photos of the damage, and we will work with you to resolve the issue quickly through a replacement or refund.

8. Address Accuracy

Please ensure your shipping address is complete and accurate before submitting your order. Wilkins Ads is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

9. Signature Requirement

Some high-value items may require a signature upon delivery. This is to ensure your package reaches you securely. If no one is available at the time of delivery, the carrier may attempt redelivery or leave a notice.

10. Contact Us

For any shipping-related questions or concerns, feel free to reach out:

Address: 6866 Fireside Ln, College Park, GA 30349
Phone: +1 912 791 2017
Email: support@wilkinsads.store